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All organisations strive to improve customer satisfaction and increase competitive advantage.
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In order to achieve these objectives, a skilled and well motivated workforce is key, and increasingly the use of information technology to modernise processes and provide economies, has become vital.
Our ICT business skills training services can help your organisation to maximise the potential of your employees and provide improved return from your investments in ICT.
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With learning and development, we understand that not everyone absorbs information in the same way or at the same pace.
We therefore offer a variety of training methods and learning techniques, ensuring that each client has a solution to meet their specific needs.
Each can be used as a standalone method or as part of a blended learning approach. They include:
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Instructor-led classroom based training via public scheduled courses |
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Instructor-led classroom based training via private scheduled courses – these could be generic or bespoke courses |
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e-Learning – this could be bespoke or off-the-shelf on a wide range of subjects |
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In-company training using techniques such as Floor-walking, drop-in surgeries and one-to-one tuition |
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We offer three options for where your training is delivered:
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at a modern, Liverpool training centre – for public and private scheduled courses |
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onsite at your offices for organisation specific training requirements |
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nationally, in conjunction with our carefully selected delivery partners |
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What training can we offer…
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We offer a wide range of ICT business skills training courses, delivered via a variety of methods and suitable for beginner through to advanced levels.
These include:
Bespoke Training Programmes
Bespoke programmes for business critical systems such as CRM, finance and document management.
These tend to be custom made using a variety of delivery methods to suit the individual learning needs of your employees
Applications
Including Avaya (Phone Manager Pro, Voicemail Pro & CCC)
Including Microsoft Office applications (Word, Excel, PowerPoint, Access, Project and Outlook)
e-Learning
Both off-the-shelf and bespoke content on a wide range of subjects
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Making your training budget stretch further…
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We understand the challenge of addressing the learning requirements of your employees when you are faced with evolving technology and management practices, limited training budgets and an increased emphasis on ROI.
That’s why we look to maximise schemes such as the “Learning & Skill Council” initiatives where you could be eligible for up to a 60% subsidy towards your projecvtthe have put together a number of options to help our clients achieve their learning and development objectives. They include:.
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