Small Business Systems
  Avaya IP Office Small Office
  SOE Options
Call Centre Applications
  Compact Contact Centre
  Compact Business Centre
  Microsoft CRM Integration
  Campaign Manager
  Multi Media Module
Medium Business Systems
  Avaya IP Office 406
  Avaya IP Office 412
Software Applications
 
  Softconsole
  Voicemail Lite
  Voicemail Pro
  Phone Manager Pro
  Phone Manager VoIP
DECT Solutions
  IP DECT
Call Management
  Call Logging
Voice Recording
  Contact Store
 
 

Click a Picture to Enlarge

 
 
Phone Manager Lite (Software Applications)
The Phone Manager application offers control of the telephone terminal from the users' PC. Phone Manager is available in three versions; Phone Manager Lite, Phone Manager Pro and Phone Manager PC Softphone VoIP mode).

Phone Manager Lite allows all employees to access the features and facilities only previously available to those working in call centers, or those companies deploying expensive, proprietary feature phones on every desktop. Using an analog telephone, a digital phone or an IP hard phone, along with a networked PC on your desk, Phone Manager allows employees to take total control of their phone calls from their PC.

Caller display for incoming calls

Easy call waiting control

Optional screen popping on call presentation

Call history, the last 100 incoming, outgoing and missed calls

Up to 15 personal speed dials

Up to 15 Busy Lamp field icons

Name matching: If the Caller ID is recognized in the local PC directory, the caller’s name can be displayed
Home |  About  |  Services  |  Products  |  Technical Support  |  Training & Consultancy  Contact Us  |  Sitemap
© 2009 ipnw ltd.