aioffice SE is the latest release from Oak adding to their market leading call management range of solutions. Allowing the user to track call costs and traffic throughout the business. The automation of the management of a company’s telephone system will reduce overheads and will mean maximisation of the effective use of the communications within the business.
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Self-installing
Comprehensive management reports
Reports can be previewed on screen
Straightforward web interface
Reports are available to email as required
Full range of standard carrier reports included
Each extension can be named and placed into Departments/Groups. Groups can then become part of other Groups to create a Group Hierarchy. Reports can then be chosen which use the Group Hierarchy to present Summary or Itemised Call information
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Modern and intuitive user interface Comprehensive range of reports Powerful report scheduler that allows the automated delivery of reports by email to selected users Collection of CILE/SMDR information by IP across your LAN, serial connection to traditional switches, by CSV import or by ODBC connection to a switch call database Comprehensive range of Carrier Costing Tables with regular updates Web reports is simple to install with no extra software required on the client computer Easy remote access to web reports via the internet
Full Help Desk support, 24-hour cover on request
Full installation package included
Compatible with Windows XP Pro, Windows 2003, Windows 2000
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Full Installation Package – including project management, installation at customer site on customer supplied PC, user training, printed user manual and our comprehensive Level 2 Service Level Agreement
Software Only Package – available with full training and Level 2 Service Level Agreement
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