Small Business Systems
  Avaya IP Office Small Office
  SOE Options
Call Centre Applications
  Compact Contact Centre
  Compact Business Centre
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  Campaign Manager
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Medium Business Systems
  Avaya IP Office 406
  Avaya IP Office 412
Software Applications
  Phone Manager Lite
  Softconsole
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DECT Solutions
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Call Management
 
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Call Logging (Call Management)
aioffice SE is the latest release from Oak adding to their market leading call management range of solutions. Allowing the user to track call costs and traffic throughout the business.
The automation of the management of a company’s telephone
system will reduce overheads and will mean maximisation of the effective use of the communications within the business.
Self-installing

Comprehensive management reports

Reports can be previewed on screen

Straightforward web interface

Reports are available to email as required

Full range of standard carrier reports included

Each extension can be named and placed into
Departments/Groups. Groups can then become part of
other Groups to create a Group Hierarchy. Reports can
then be chosen which use the Group Hierarchy to
present Summary or Itemised Call information
Modern and intuitive user interface
Comprehensive range of reports
Powerful report scheduler that allows the automated
delivery of reports by email to selected users
Collection of CILE/SMDR information by IP across your
LAN, serial connection to traditional switches, by CSV
import or by ODBC connection to a switch call database
Comprehensive range of Carrier Costing Tables with
regular updates
Web reports is simple to install with no extra software
required on the client computer
Easy remote access to web reports via the internet

Full Help Desk support, 24-hour cover on request

Full installation package included

Compatible with Windows XP Pro, Windows 2003,
Windows 2000
Full Installation Package – including project
management, installation at customer site on customer
supplied PC, user training, printed user manual and our
comprehensive Level 2 Service Level Agreement

Software Only Package – available with full training and Level 2 Service Level Agreement
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